Terms of service

Welcome to Chosen Clothing Co. These Terms of Service govern your access to and use of our website, products, and related services. By visiting our website or placing an order, you agree to comply with these Terms.

Please review them carefully before using our website.

1. Use of Our Website

Our website is intended for lawful, personal, and non-commercial use.

By using our website, you agree to:

  • Use the website only for lawful purposes
  • Provide accurate information when placing an order or contacting us
  • Avoid interfering with the normal operation or security of the website
  • Not attempt to gain unauthorized access to any account, system, or data
  • Not use our website in a way that violates applicable laws or regulations
  • Respect the rights of other customers and users

We may restrict access to our website when necessary to protect our customers, systems, or business.

2. Product Information

We aim to provide clear and accurate product information, including descriptions, images, colors, sizing, materials, and available options.

However:

  • Product colors may appear slightly different depending on screen settings, lighting, or photography
  • Minor measurement differences may occur due to manual measuring
  • Small variations may occur between production batches where applicable

We may update product descriptions, pricing, availability, images, or other information when necessary.

3. Product Availability

All products are subject to availability.

Adding an item to your cart does not guarantee availability until the order has been successfully submitted and accepted.

If an item becomes unavailable after an order is placed, we may contact you regarding available options, including a refund where appropriate.

4. Orders & Purchases

By placing an order with Chosen Clothing Co, you confirm that:

  • The information you provide is accurate and complete
  • You are authorized to use the selected payment method
  • You understand and accept the applicable product price, shipping charges, and taxes shown at checkout

Orders are subject to acceptance and availability.

We reserve the right to review, refuse, or cancel an order where reasonably necessary, including situations involving:

  • Payment authorization problems
  • Pricing or listing errors
  • Product availability issues
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information

If an order is canceled after payment has been completed, any applicable refund will be handled through the original payment method.

5. Pricing & Payments

  • All prices are displayed in U.S. Dollars (USD)
  • Full payment is required before an order can be processed
  • Applicable shipping costs and taxes will be displayed during checkout
  • Customers will have the opportunity to review the total order amount before submitting payment

Payment processing is handled through available third-party payment providers.

For additional information, please review our Payment Policy.

6. Shipping & Delivery

Orders are processed and delivered according to the terms described in our Shipping Policy.

Estimated delivery timeframes are provided for reference and may be affected by carrier operations, weather, holidays, delivery location, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete shipping address.

7. Returns & Refunds

Returns, exchanges, and refunds are subject to the conditions described in our Refund and Returns Policy.

Customers should review the applicable return requirements and contact us before sending an item back.

8. Account & Customer Information

If our website allows customers to create an account, you are responsible for:

  • Maintaining the confidentiality of your login information
  • Providing accurate account details
  • Informing us if you suspect unauthorized use of your account

You are responsible for activity performed through your account to the extent permitted by applicable law.

9. Intellectual Property

Unless otherwise stated, website content belonging to Chosen Clothing Co, including:

  • Text
  • Graphics
  • Logos
  • Website layout and design
  • Product descriptions
  • Original visual content

is protected by applicable intellectual property laws.

Content may not be copied, reproduced, republished, distributed, or commercially used without appropriate authorization.

Third-party trademarks, images, or other materials remain the property of their respective owners where applicable.

10. Prohibited Activities

You may not use our website to:

  • Commit or encourage unlawful activity
  • Attempt to access restricted systems or data
  • Introduce malware, viruses, or harmful software
  • Interfere with website functionality
  • Scrape or automatically extract website content without authorization
  • Submit false or misleading information
  • Conduct fraudulent transactions
  • Infringe intellectual property or privacy rights

We may restrict or terminate access where misuse is identified.

11. Third-Party Services & Links

Our website may use or link to third-party services, including payment processors, delivery providers, or other online services.

We do not control third-party websites or services and are not responsible for their:

  • Content
  • Availability
  • Privacy practices
  • Terms
  • Security practices

Customers should review the policies of third-party providers when appropriate.

12. Website Availability

We aim to keep our website available and functioning properly, but uninterrupted access cannot be guaranteed.

Website availability may occasionally be affected by:

  • Maintenance
  • Technical problems
  • Hosting issues
  • Internet disruptions
  • Security updates
  • Circumstances beyond our reasonable control

13. Limitation of Liability

To the extent permitted by applicable law, Chosen Clothing Co is not responsible for indirect, incidental, or consequential losses resulting from:

  • Temporary website interruptions
  • Third-party service failures
  • Unauthorized third-party activity outside our reasonable control
  • Inability to access the website
  • Delays caused by external service providers

Nothing in these Terms is intended to limit any rights that cannot legally be excluded or restricted.

14. Privacy

Personal information collected through our website is handled according to our Privacy Policy.

We encourage customers to review the Privacy Policy to understand how personal information may be collected, used, shared, and protected.

15. Changes to These Terms

Chosen Clothing Co may update these Terms of Service from time to time to reflect changes in:

  • Website operations
  • Store procedures
  • Available services
  • Applicable requirements

The latest version will be posted on this page.

Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

Contact Us

If you have questions about these Terms of Service or our website, please contact us:

Chosen Clothing Co

Address:
1322 Butte St, Redding, CA 96001, United States

Email:
support@chosenclothingco.com

Phone:
+1 (530) 215-1117

Customer Service Hours:
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday & Sunday: Closed