This Payment Policy explains how payments are handled on the Chosen Clothing Co website. We aim to provide customers with a clear, secure, and straightforward checkout experience.
1. Accepted Payment Methods
We accept online payments through the payment methods available at checkout.
Available payment options may include:
- Credit cards
- Debit cards
- Other payment methods displayed during checkout
All orders must be paid in full at the time of purchase before order processing begins.
2. Payment Security
Our website uses SSL encryption to help protect customer information transmitted during checkout.
- Payments are processed through third-party payment service providers
- We do not store full credit or debit card details on our website servers
- Payment information is handled according to the security practices of the payment provider used at checkout
3. Pricing & Currency
- All prices on our website are displayed in U.S. Dollars (USD)
- Product prices are shown before any applicable taxes or shipping charges
- Any applicable taxes, shipping fees, or other charges will be displayed at checkout before the order is submitted
Customers can review the total purchase amount before completing payment.
4. Order Confirmation
After a payment is successfully completed:
- An order confirmation will be generated
- Customers may receive an order confirmation email containing their order details
- Order processing begins after payment has been successfully confirmed
If you believe your payment was completed but you did not receive an order confirmation, please contact our customer support team.
5. Payment Issues or Declined Transactions
If your payment is declined or cannot be processed, please:
- Confirm that your payment information is entered correctly
- Check that your billing information matches the information associated with your payment method
- Contact your bank, card issuer, or payment provider if necessary
- Try another payment method available at checkout
Orders cannot be processed until payment has been successfully completed.
6. Payment Verification & Fraud Prevention
To help protect our customers and business from unauthorized transactions, certain orders may be reviewed before processing.
We may:
- Request additional information to verify an order
- Temporarily delay order processing while payment information is reviewed
- Cancel transactions that cannot be successfully verified
If additional information is required, we may contact the customer using the contact information provided with the order.
7. Payment Changes & Cancellations
Once an order has been successfully submitted, payment information generally cannot be changed directly.
If you need assistance with an order after payment, please contact us as soon as possible. We will review your request based on the current status of the order.
Any approved refund will be handled in accordance with our Return & Refund Policy.
8. Policy Updates
Chosen Clothing Co may update this Payment Policy when necessary to reflect changes to our payment processes, website operations, or applicable requirements.
The latest version of this policy will be available on this page.
Need Help? Contact Us
If you have questions about payments, billing, or your order, please contact us:
Chosen Clothing Co
Address:
1322 Butte St, Redding, CA 96001, United States
Email:
support@chosenclothingco.com
Phone:
+1 (530) 215-1117
Customer Service Hours:
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday & Sunday: Closed