Privacy policy

This Privacy Policy explains how Chosen Clothing Co collects, uses, shares, and protects personal information when you visit or make a purchase from our website. We respect your privacy and aim to handle customer information in a clear and responsible manner.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing address
Shipping address

Order Information

Products purchased
Order details
Order history
Transaction records

Payment Information

Payment information required to complete a purchase is processed through third-party payment providers
We do not store full credit or debit card numbers on our website servers

Technical Information

IP address
Browser type
Device information
Website activity and usage information
Information used for website functionality, security, and performance

2. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

Processing and fulfilling customer orders
Sending order confirmations and shipping-related updates
Providing customer service
Responding to product, sizing, payment, shipping, and order inquiries
Improving website functionality and customer experience
Detecting and preventing fraudulent or unauthorized activity
Maintaining website and transaction security
Complying with applicable legal and regulatory requirements

We do not sell or rent customer personal information to third parties.

3. Cookies & Website Technologies

Our website may use cookies and similar technologies to support normal website operations.

These technologies may be used to:

Keep essential website features working
Remember certain visitor preferences
Improve website performance
Understand general website usage
Support security and fraud prevention

You may be able to manage or disable certain cookies through your browser settings. Disabling some cookies may affect how certain website features function.

4. Information Sharing

We may share limited personal information with service providers when necessary to operate our business.

These providers may include:

Payment processors
Shipping and delivery providers
Website hosting providers
E-commerce platform providers
Customer service or communication providers
Fraud prevention and security service providers

We only share information that is reasonably necessary for these providers to perform their services.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, or business.

5. Data Security

We use reasonable administrative and technical measures to help protect customer information.

These measures may include:

SSL encryption for information transmitted through our website
Secure third-party payment processing
Access controls
Security monitoring
Limiting access to personal information where appropriate

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We may retain personal information for as long as reasonably necessary to:

Complete and maintain order records
Provide customer support
Meet accounting and business requirements
Prevent fraud
Comply with legal obligations

When information is no longer reasonably required, we may delete or securely dispose of it in accordance with applicable requirements.

7. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have the right to request:

Access to certain personal information we hold about you
Correction of inaccurate or incomplete personal information
Deletion of certain personal information
Information about how your personal information is used

To submit a privacy-related request, please contact us using the information below.

We may need to verify your identity before processing certain requests.

8. Third-Party Services

Our website may use third-party services to support payment processing, shipping, hosting, analytics, or other store functions.

These third parties may have their own privacy policies governing how they handle information.

We encourage customers to review the privacy practices of relevant third-party providers when appropriate.

9. Children’s Privacy

Our website is intended for general retail use and is not designed to knowingly collect personal information from children in violation of applicable law.

If you believe personal information has been submitted improperly, please contact us so we can review the matter.

10. Policy Updates

Chosen Clothing Co may update this Privacy Policy from time to time to reflect changes in our website operations, business practices, service providers, or applicable requirements.

The latest version will always be posted on this page.