Shipping policy

At Chosen Clothing Co, we aim to keep our shipping process clear, dependable, and transparent so customers know what to expect when placing an order. Please review the information below to understand how orders are processed and delivered.

1. Shipping Coverage

We currently ship within the United States only.

At this time, international shipping is not available.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday
Orders are not processed or shipped on weekends or U.S. public holidays
Processing times may take slightly longer during promotions, holidays, or periods of high order volume

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

3. Shipping Methods & Delivery Time

We offer standard shipping for customer orders.

Standard Shipping:
Estimated delivery within 5–7 business days after shipment confirmation.

Delivery times are estimates and may vary due to:

Delivery destination
Carrier operations
Weather conditions
Holiday periods
Other circumstances outside our reasonable control

Delivery dates are not guaranteed.

4. Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

Shipping rates may vary depending on:

Order size
Package weight
Delivery destination

Customers can review the applicable shipping charge before completing their purchase.

We do not add hidden shipping fees after checkout.

5. Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided during checkout when tracking is available.

Customers may use the tracking information to follow the progress of their shipment through the applicable carrier.

Please allow some time for tracking information to become active after a shipping confirmation is issued.

6. Shipping Carriers

Orders may be delivered through established U.S. shipping carriers, depending on the destination and logistics requirements of the order.

Carrier selection may vary and can include services such as:

USPS
UPS
FedEx
Other supported delivery providers

We may select the appropriate carrier based on package size, destination, and shipping availability.

7. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting an order.

We are not responsible for delays or unsuccessful deliveries caused by:

Incorrect street addresses
Missing apartment or unit numbers
Incorrect ZIP codes
Incomplete recipient information

If you notice an error in your shipping address, please contact us as soon as possible. We will try to assist where feasible, but address changes cannot be guaranteed once an order has entered processing or shipment preparation.

8. Delayed, Lost, or Missing Packages

If your order appears delayed, lost, or missing, please contact us within 7 days of the expected delivery date.

When contacting us, please provide:

Your order number
Your name
The shipping address used for the order
Any available tracking information

We will review the situation and, when appropriate, assist with the carrier inquiry process.

9. Undeliverable or Returned Packages

Orders may be returned to sender if a package cannot be delivered due to:

An incorrect or incomplete address
Multiple unsuccessful delivery attempts
Failure to collect the package where applicable
Carrier restrictions

If a package is returned to us, we will contact the customer regarding available next steps.

Additional shipping charges may apply if the customer requests reshipment due to an incorrect address or unsuccessful delivery that was not caused by our error.

10. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We cannot guarantee that changes or cancellations can be completed once an order has entered processing or has been shipped.

If an order has already shipped, our Refund and Returns Policy will apply.

11. Policy Updates

Chosen Clothing Co may update this Shipping Policy from time to time to reflect changes in shipping procedures, carrier services, or applicable requirements.

The latest version will always be posted on this page.